VK Ice

We ship all orders using our reliable couriers on a tracked service. You will be able to follow the journey of your order from the minute it leaves our warehouse right up to when it arrives at your door. Our couriers will also let you nominate a trusted neighbour or designated safe place to deliver to in case you aren't available.

All of our packaging is fully recyclable and contains at least 60% recycled material. We don't think having your favourite drinks should harm the planet, so we make sure it doesn't. All of the inner & outer packaging that your order is sent in, can be ripped up and put in your everyday household recycling.

Our friendly customer service team are on hand to make sure you are completely satisfied with your order. They can answer all of your questions & will go above & beyond to ensure you receive the best service possible from us. You can contact them by email Monday to Friday, 7m to 4pm (excluding bank holidays). They will try to get back to you within 24 hours of your first message to resolve your query as fast as possible.